Související pojmy:
[Billing and credit control manager](http://www.itbiz.cz/slovnik/human-resources-hr/billing-and-credit-control-manager)
[Customer care manager](http://www.itbiz.cz/slovnik/human-resources-hr/customer-care-manager)
[Customer service technician](http://www.itbiz.cz/slovnik/human-resources-hr/customer-service-technician)